SALES TERMS AND CONDITIONS

Purchasing Order
The Buyer orders the Seller’s products and/or services through the Internet by e-mail, in person, or by post. A contract of sale starts on the basis of a binding confirmation of a purchasing order by the Buyer by his payment for a proforma invoice. A contact by email is made by the Seller, who specifies precisely the content of the purchasing order (goods, their quantity, total price, estimated delivery date). The confirmation of the purchasing order by the Buyer is binding for both parties.

Payment
The Buyer shall pay for the ordered goods in the total amount in advance by the payment for a proforma invoice, by which he will also confirm the binding character of the purchasing order. The banking and transport costs are born by the Buyer.


Direct banktransfer
Name of the bank:          mBank
Account name:               Jan Jenca
BIC-SWIFT code:        BREXSKBXXXX
IBAN:                          SK27 8360 5207 0042 0321 4840

 


or PayPal



Cancellation

The Buyer has the right to cancel a purchasing order anytime before its binding confirmation (payment for the proforma invoice). The purchasing order can be cancelled in person or in writing (by e-mail or by post). By the cancellation of an already sent purchasing order, the Buyer is obliged to pay to the Seller for the damage incurred by such a move, in particular in the case the Seller has made a product upon the Customer’s request that was not on the stock or if the Seller has incurred provable costs in relation with the ordering of the product. The cancellation fee may be up to 65 % of the total price of the goods.

Delivery of the goods
The goods are delivered in the way chosen at the time of their ordering. The standard delivery period is 2 weeks; in the case of special goods it is 4 weeks, which will be communicated to the Customer upon the ordering. If the Seller fails to observe the delivery date, the Buyer has the right for a 1 % discount for each overdue day.
Before their dispatching, the goods are undamaged and safely packed. Upon the reception of the goods, the Buyer should check them for physical integrity. The responsibility for any damage to the goods during their transport is born by the transport agent. The price of the transport is not included in the price of the goods and is charged separately. The prices of transport differ. For example price shipping through Slovak post :
Postage,  packing and  insurance is 5,80 € excluding VAT (20%) across Europe  and  7,90 € other countries.
The Buyer chooses the mode of transport and the method of paying for it. The goods delivery destination is specified on the basis of the purchasing order. The purchasing order is considered to have been fulfilled upon the delivery of the goods at the specified destination.
The consignment with the goods always contains a tax document (invoice).

Warranty and claims
warranty period for the performance of consumer contracts is at least 24 months. When executing a warranty, the Buyer shall follow the instructions contained in the warranty certificate. Upon the execution of the claim, the Buyer is obliged to complete a claim form and deliver the goods in the original packaging, undamaged, complete, with a proof of purchase. In the case of an unjustified claim, the Buyer shall cover the financial costs incurred by such dealing. The warranty is voided by mechanical damage, incorrect use or tampering with the product by other party. The warranty does not cover the normal wear of the product or of its parts during their use. The warranty does cover any damage incurred by a natural disaster.

Protection of personal data
The Seller undertakes not to provide personal data provided by the Buyer to a third party. Such data will be used exclusively for the processing, invoicing and delivering of the goods.
 

        ©  Jan Jenca   2009